Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

If we experience a high volume of orders, processing times may be slightly delayed. You will be notified if there are significant delays.


Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–4 business days

  • Express Shipping: 1–2 business days

Delivery times are estimates and may vary depending on carrier delays.


Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to update.


Shipping Locations

We currently ship to:

  • Domestic (U.S.)

  • International (if applicable—customize as needed)

International customers are responsible for any customs fees, duties, or taxes.


Shipping Delays

We are not responsible for delays caused by:

  • Weather conditions

  • Carrier issues

  • Customs processing

  • Incorrect shipping information provided by the customer

If your package is significantly delayed, contact us and we’ll assist you.


Lost or Stolen Packages

If your package is marked as delivered but you did not receive it:

  • Check with neighbors or your local post office

  • Wait 24–48 hours (carriers sometimes mark packages early)

If the package is still missing, contact us and we’ll help investigate.


Incorrect Address

Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect address, additional shipping fees may apply.


Contact Us

For any shipping questions, email us at TrendoraZAccess@outook.com